Shipping policy

We are committed to delivering your premium fruit juice experience safely, efficiently, and transparently. Please read our shipping policy carefully to understand how we process, ship, and deliver your orders within the United States.

1. Order Processing Time

All orders are carefully prepared and processed within 1–3 business days after purchase.

  • Orders are processed Monday to Friday (excluding weekends and public holidays).
  • Orders placed after 5:00 PM (local time) will be processed on the next business day.
  • During high-demand periods or special promotions, processing may take slightly longer, but we always aim to dispatch as quickly as possible.

2. Domestic Shipping (United States Only)

Boralitho currently ships only within the United States.

We do not offer international shipping at this time.

  • All U.S. states are eligible for delivery
  • We do not ship to PO Boxes or APO/FPO addresses
  • Orders are shipped using trusted courier services to ensure safe delivery of glass bottles

3. Shipping Options & Delivery Time

We offer reliable shipping options depending on your location:

  • Standard Shipping: 3–7 business days
  • Express Shipping: 2–4 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or peak seasons.

4. Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

We may offer promotional free shipping on selected orders or seasonal campaigns, which will be clearly displayed on our website when available.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing:

  • Tracking number
  • Courier details
  • Estimated delivery date

You can use this tracking information to monitor your shipment in real time. If you face any issues, our support team is always available to help.

6. Returns, Changes & Cancellations

We aim to ensure every order meets your expectations.

  • Orders can only be modified or cancelled within 12 hours of placement
  • Once shipped, orders cannot be changed or cancelled
  • If your product arrives damaged or incorrect, please contact us within 48 hours of delivery with proof (photos/videos)
  • Eligible cases may receive a replacement or refund after review

7. Delivery Delays & Service Interruptions

While we work with reliable shipping partners, delays may occasionally occur due to:

  • Weather conditions
  • High order volumes
  • Courier disruptions
  • Public holidays

We appreciate your patience during such situations and will always keep you updated.

8. Important Notes

  • Ensure all shipping details are entered correctly at checkout
  • Boralitho is not responsible for delays caused by incorrect address information
  • We do not offer local pickup or in-store collection

Need Help?

If you have any questions about your shipment, please contact our support team through the Contact_Us page. We are always here to ensure your Boralitho experience is smooth and premium from order to delivery.